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This section provides information about setting up some common e-mail clients to receive e-mail from your web site.

General E-mail Setup Information

Webmail Access

Claris Set-up

Eudora Set-up

Netscape Communicator/Navigator Set-up

Outlook or Outlook Express Set-up

General E-mail Set-up Information:

POP3 Server Name:

Your POP3 server name is yourdomain.com. The server name will be the same no matter how many POP3 e-mail accounts you set up.

SMTP Server Name:

The SMTP Server Name should be the name of your ISP's SMTP server. Most ISP's do not allow you to send e-mail through a different server. This does not affect your return e-mail address.

Default POP3 user name:

Your default POP3 user name is the same as the master user name for your web hosting account. For example, if your account login is "myname", your default POP3 mailbox is myname@yourdomain.com.

Other POP3 user names:

All other POP3 user names take the form name@yourdomain.com.

Summary of e-mail set-up parameters:

  • authentication: on
  • SSL: off
  • username: must be set to name@yourdomain.com if not using the master account
  • username and password: note - user names and passwords are case sensitive
  • the POP e-mail server is just your domain name (yourdomain.com)
  • the SMTP e-mail server is your ISP's SMTP e-mail server
  • set "remove mail from server when downloaded" flag

Webmail Access:

All e-mail accounts can be accessed from your web browser by typing http://yourdomain.com/webmail/ (note: the trailing "/" is required!) or http://yourdomain.com:2095 in your browser's address bar. Either of these will present you with a login prompt. You will have to enter the e-mail account name and password used when the e-mail account was created. For e-mail accounts other than the default account associated with the master user name, the e-mail account name is name@yourdomain.com. Once you login, click the "Neomail" icon or link to access your mailbox.

"Uebimiau" is an alternative webmail program that handles html messages better than Neomail but there have been some problems reported with it so be careful if you use it.

Claris Set-up:

Start Claris. Choose Setup and then Internet Setup The SMTP (outgoing mail) server should be the server of your Internet service provider. In the Account Name field, enter your domain name. Put your user name and domain name in the E-mail Account box.

If you need additional assistance or if the topic is not addressed here, please send an e-mail to support.

Eudora Set-up:

Start Eudora and select Tools, then Personalities. Right click the left-hand side of the screen. Select 'New'. The 'New Account Wizard' will appear. Type in a name for this account and select Next. Select 'Create a brand new e-mail account' and click Next. Type in your name (not your e-mail address) and select Next. Type in the e-mail address you wish to use. Select Next. Type in the true user for this POP box (this is NOT an alias). Select Next. Select 'POP' for type of incoming mail server. In the 'Incoming Mail Server' field, type yourdomain.com. Select Next. Select Finish. Right-click on the new personality you created, and select Modify. In the SMTP Server field, type the name of your local ISP's outgoing mail server. Select OK.

Netscape Communicator/Navigator Set-up:

After loading Netscape Composer, choose Edit and then Preferences. Click on Identity and add your personal information. Click on Mail Server. The SMTP (outgoing mail) server should be the outgoing server of your Internet service provider. Your incoming mail server is yourdomain.com. Put your user name in the mail server user name box.

Outlook and Outlook Express Set-up:

Start Outlook or Outlook Express. Click Tools and choose Accounts. In the "Internet Accounts Windows" click Add and choose Mail. Fill in your name and click Next. Click "I already have an e-mail address that I'd like to use" and fill in your e-mail address. Click Next. On the "E-mail Servers Name" page, fill in the server information. "My incoming mail server is a POP3 server." The incoming mail server should be yourdomain.com. The Outgoing Mail (SMTP) should be your ISP's outgoing mail server. Click Next. Enter your mailbox user name in the account name field, and the password below. Click Next and then Finish.


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