Quick Start Guide

When you enter your domain address in your browser's address bar, the "www." is optional. You can access your domain as http://www.yourdomain.com or as http://yourdomain.com. Throughout these support pages, the "www." is not used for brevity.

Access Your Control Panel

There are two ways you can access your Domain Management Control Panel: by typing http://yourdomainname/cpanel or http://yourdomain.com:2082 in the address bar of your browser. Either of these will present you with a login prompt. You will have to enter the master user name and password we supplied to access the control panel.

Domain Management Control Panel

We recommend that the first thing you do is access your control panel and then change your password. Your control panel allows you to do everything you need to create and maintain your site.

Once in the control panel click on the Change Password icon. Enter your old password in the first field. Enter you new password in the second field. Reenter the new password exactly the same way in the third field. Note that passwords are case sensitive.

Next, look at everything else you can do with the control panel and familiarize yourself with its features.

Finally, we suggest that you review the rest of the subtopics in the quick start guide for more details about getting started.

Upload Your Site Using FTP:

You can upload your site using your favorite FTP Client and the domain name for your account. We recommend using WS_FTP or CuteFTP for Windows and Fetch or DropFTP for Macintosh. When using an FTP client to upload your files, you should upload to the public_html folder. You can create subdirectories under the main folder if you wish.

For specific details and tutorials for uploading your site via FTP see the FTP Topic.

Publishing with Microsoft FrontPage:

If you will be using Microsoft FrontPage to publish your web page, FrontPage extensions will need to be installed for your domain first. If you did not request this initially, please enable FrontPage extensions from the Control Panel.

Setting Up FrontPage to Publish

On the File menu, click Publish Web. Click Options to expand the list of options. Specify whether you want to publish only pages that have changed, or all pages. To publish subwebs, select the Include subwebs check box.

In the Specify the location to publish your web to box, type the location of the Web server which will be http://yourdomain.com (no trailing slash). If you have published before click the arrow to select a location to which you have published before, or click Browse to find the publishing location.

Click Publish.

FrontPage publishes your web. If you want to verify that your web was successfully published, click the hyperlink that is displayed after the web has been published — your Web browser will open to the site you just published.

If you cancel publishing in the middle of the operation, files that have already been published remain on the destination Web server.

FrontPage Caution Notes

There have been many reported problems with FrontPage web sites because FrontPage is unforgiving of anything that may change the relationship between the original FrontPage files on your computer and the published version of your web site on the server. Disregarding these suggestions may result in improper operation of your web site.

You shouldn't use any other program to maintain FrontPage web files.
You shouldn't use FTP to upload files from FrontPage to your web site - you should publish with FrontPage only.
If you ever use a later version of FrontPage to maintain or publish your web site, you may not be able to use the original version successfully.

Default E-mail Account

When your hosting account was created, a default e-mail account was created using the master user name (user@yourdomain.com). All unrouted e-mail (such as president@yourdomain.com where you don't have an account named "president") is sent to your default e-mail account. Since most unrouted e-mail is spam, you can change the destination of unrouted e-mail to :blackhole: to automatically discard it. In the control panel, select "Mail Manager" and then "Default Address"

Creating POP E-mail Accounts:

To create or delete a POP3 account, go to your control panel at http://yourdomain.com/cpanel and choose the Mail Manager icon. Click on Add/Remove accounts. You can add a new e-mail account by clicking the appropriate link. To delete an existing e-mail account, click "delete" next to the e-mail account that you would like to delete. You cannot delete the default POP3 address, which corresponds to the main user name assigned when your account was opened.

POP 3 Server Name:

Your POP3 server name is yourdomain.com. The server name will be the same no matter how many POP3 e-mail accounts you set up.

E-Mail Alias:

An e-mail alias is any name@yourdomain.com that does not have a corresponding POP3 mailbox set up. Mail to any address without a mailbox will be sent to the default mailbox. For example, if your master user name is "myname", your default POP3 mailbox is myname@yourdomain.com. If someone were to e-mail webmaster@yourdomain.com, in this example, that mail would be sent to the myname POP3 box.